The controller responsible for the processing of personal data on this website is:

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DELTAHAUSGRUPP OÜ
Registry code: 16978653
Registered office: Tuukri tn 19-315, Kesklinna linnaosa, Tallinn, Harju maakond, 10120, Estonia
E-mail: info@deltahouse-invest.com

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DELTAHAUSGRUPP OÜ is registered in the Estonian Commercial Register.

Depending on how you use our website or communicate with us, we may process the following categories of personal data:

Contact and identification data

Your first name, last name, e-mail address, telephone number, postal address and company details, where applicable.

Inquiry and project data

Information that you provide when submitting a contact form, requesting information or a quotation, or discussing a potential construction project with us.

This may include information about the type of building, preferred design, location, project requirements, budget, expected timeframe and other details relevant to your inquiry.

Communication data

The content of messages, e-mails, telephone conversations and other communications between you and DeltaHouse.

Contractual and transaction data

Information required to prepare quotations, conclude or perform contracts, provide services, issue invoices and manage customer relationships.

Technical and usage data

Your IP address, browser type, device type, operating system, referring website, pages viewed, date and time of access and other technical information collected through server logs, cookies and similar technologies.

Please do not provide special categories of personal data, such as health information, biometric data, religious beliefs or political opinions, unless this is specifically requested and legally necessary.

We process personal data for the following purposes and on the following legal grounds:

Responding to inquiries and preparing quotations

We use your contact and inquiry data to respond to your questions, provide requested information and prepare quotations or project proposals.

The legal basis is taking steps at your request before entering into a contract and, where applicable, our legitimate interest in managing business communications and potential customer relationships.

Providing our products and services

We process personal data where this is necessary to conclude and perform a contract, coordinate a project, provide customer support and fulfil our contractual obligations.

Operating and securing the website

Technical data may be processed to maintain the functionality and security of the website, prevent misuse, diagnose technical problems and protect our systems.

The legal basis is our legitimate interest in operating a secure and reliable website.

Website analytics and improvement

Where required by law, analytics and other non-essential technologies are used only after you have provided your consent.

We use this information to understand how visitors use the website and to improve its functionality, content and user experience.

Marketing communications

We may send promotional or informational communications only where you have requested them or provided the necessary consent.

You may withdraw your consent or unsubscribe from marketing communications at any time.

Compliance with legal obligations

We may process personal data where necessary to comply with accounting, tax, regulatory or other legal obligations applicable to us.

Establishing or defending legal claims

Personal data may be processed where necessary to protect our rights, resolve disputes or establish, exercise or defend legal claims.

When you submit a contact form on our website, we process the information entered into the form to respond to your inquiry.

Fields marked as mandatory are necessary for us to receive and process your request. Without this information, we may be unable to respond.

Submitting a contact form does not create a binding contract or obligation to purchase our products or services.

You are responsible for ensuring that the information you provide is accurate and that you are entitled to provide any personal data relating to another person.

Our website may use cookies and similar technologies.

Strictly necessary cookies may be used to provide basic website functionality, ensure security and remember technical settings.

Analytics, marketing and other non-essential cookies are used only where permitted by applicable law and, where required, after you have provided your consent through the cookie banner.

You may accept, reject or manage non-essential cookies through the cookie settings available on the website. You may also delete cookies through your browser settings.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

We do not sell or rent your personal data.

Where necessary, personal data may be disclosed to the following categories of recipients:

• website hosting, maintenance and IT service providers;

• e-mail, communication and cloud service providers;

• analytics and cookie technology providers;

• professional advisers, including accountants, auditors, insurers and legal advisers;

• contractors, suppliers and project partners where necessary to respond to your request or perform a contract;

• public authorities, courts or law enforcement bodies where disclosure is required by law;

• parties involved in a merger, restructuring, acquisition or transfer of all or part of our business.

Service providers processing personal data on our behalf are required to process it only in accordance with our instructions and applicable data protection requirements.

Some service providers may process personal data outside Estonia or outside the European Economic Area.

Where personal data is transferred outside the European Economic Area, we take appropriate measures to ensure an adequate level of protection.

These measures may include an adequacy decision adopted by the European Commission, Standard Contractual Clauses or other safeguards permitted under applicable data protection law.

You may contact us for further information about the safeguards used for international data transfers.

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.

The applicable retention period depends on the type of information, the purpose of processing, the nature of our relationship with you and applicable legal requirements.

In general:

• inquiry and communication data is retained for as long as necessary to respond to the inquiry and manage the potential customer relationship;

• contractual, transaction and accounting data is retained for the duration of the contractual relationship and for any additional period required by accounting, tax or limitation laws;

• marketing data is retained until you withdraw your consent or object to receiving marketing communications;

• technical logs and cookie-related data are retained according to their respective security requirements and cookie lifetimes;

• data relevant to a legal dispute may be retained until the dispute and applicable limitation periods have expired.

After the applicable retention period has ended, personal data is deleted, anonymised or securely archived where continued storage is required by law.

Subject to the conditions established by applicable law, you may have the following rights:

Right of access

You may request confirmation as to whether we process your personal data and receive a copy of the data we hold about you.

Right to rectification

You may request the correction of inaccurate or incomplete personal data.

Right to erasure

You may request the deletion of your personal data where there is no longer a valid legal basis for retaining it.

Right to restriction of processing

You may request that the processing of your personal data be restricted in certain circumstances.

Right to data portability

Where processing is based on consent or a contract and carried out by automated means, you may request to receive your personal data in a structured, commonly used and machine-readable format.

Right to object

You may object to processing based on our legitimate interests. We will stop the processing unless we demonstrate compelling legitimate grounds for continuing it or the processing is necessary for legal claims.

You may object to direct marketing at any time.

Right to withdraw consent

Where processing is based on your consent, you may withdraw that consent at any time.

The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights, please contact us at info@deltahouse-invest.com.

We may ask you to provide information necessary to verify your identity before responding to a request.

You have the right to lodge a complaint with a competent data protection supervisory authority, particularly in the country of your habitual residence, place of work or place of the alleged infringement.

The supervisory authority in Estonia is:

Estonian Data Protection Inspectorate 

(Andmekaitse Inspektsioon)

Tatari 39, Tallinn 10134, Estonia

E-mail: info@aki.ee

Phone: +372 627 4135

We use appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, access or misuse.

However, no method of transmission or electronic storage can guarantee absolute security.

We do not use personal data for solely automated decision-making, including profiling, that produces legal effects or similarly significantly affects you.

Our website may contain links to third-party websites and social media platforms.

When you follow an external link, the relevant third party may independently collect and process personal data. We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy information provided by the relevant third party before submitting personal data.

Our website and services are not directed at children, and we do not knowingly collect personal data from children without an appropriate legal basis.

Where you believe that a child has provided personal data to us, please contact us so that we can review and, where appropriate, delete the information.

We may update this Privacy Policy where necessary to reflect changes in our processing activities, services or applicable legal requirements.

The current version will always be published on this page.

For questions about this Privacy Policy, the processing of your personal data or the exercise of your data protection rights, please contact:

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DELTAHAUSGRUPP OÜ
📧 info@deltahouse-invest.com